Skip to main content

  1. Home
  2. Publications

General Information Delivery and Takeaway Services Cafes and Restaurants

General Information Regarding Health and Safety Guidelines for Cafes and Restaurants Providing Delivery and Takeaway Services


  • Staff presenting with any COVID-19 symptoms are to remain at home, and must not make deliveries
  • Customers presenting with COVID-19 should not directly receive deliveries. Those deliveries should be received by another person on their behalf.
  • Opt for ‘contactless delivery’ options such as requesting that deliveries be made to apartment doorsteps, in order to reduce the likelihood of interaction. It is advised that transactions be made online through wireless transfers, rather than through cash.
  • Once customers receive their food items, the content should be placed inside a container. The packaging should be immediately discarded as waste or recycled. Customers should wash their hands with soap immediately afterwards.